International customer loyalty experts Chip Bell, Jeanne Bliss, and Shep Hyken present the Innovating Service Summit. Other participants include top customer loyalty thinkers: Bob Thompson, Steve Curtin, and Dennis Snow. You do not want to miss joining conversation with the movers and shakers in the customer loyalty world.
[May 5-6, San Diego]
The 2015 Insight Exchange is the perfect opportunity to expand your knowledge and your network with more than 250 Customer Experience professionals. This May 5-6 at the Hotel del Coronado in San Diego, you will be exposed to world-class learning and networking with a unique approach to exchange and a focus on innovation. Discount code: earlybirdIE15.
[May 18-20, Seattle] The only Customer Experience conference focused exclusively on Business to Business enterprises. Features keynotes, workshops and networking to help you define a CX vision for the future, with practical advice on using customer intelligence to drive action, change, and results. Register using the discount code “CustomerThink” to get the best available rate.
[May 20-22, Boston] Now in its 13th year, SCORE is the only customer service industry event where attendees learn the latest thinking in customer experience management (CEM) strategy and how best to apply those principles to customer operations. Learn proven success stories from expert speakers as you network with your peers.
[June 18-19, Hong Kong; June 23-24, Sydney] World’s first CEM certification program since 2006. Deploying “Pain Is Good” Strategy to take a resource revolution, align customer journey mapping with brand values, derive moments of buying (MOB) and make NPS actionable. Continuously running for 48 times in 18 international cities with attendees from B2B and B2C enterprises from 61 countries. Book early to enjoy USD300 discount.
Groundbreaking research by CustomerThink founder Bob Thompson reveals what business performance Leaders do differently from Laggards. Learn which customer-centric practices are most strongly linked to superior business performance, including Voice of Customer, Customer Experience, Innovation and more.