Interactive content has become an integral part of the marketing efforts of many B2B companies, according to a 2016 survey conducted by the Content Marketing Institute and sponsored by ion interactive.
In this research, 53% of the survey respondents said their organization uses some interactive content in its marketing efforts. Not surprisingly, large enterprises – those with 1,000+ employees – are more likely to use interactive content than smaller firms, but the differences are not as large as many might think. Sixty-five percent of large enterprise respondents said they are using interactive content, but about half of the respondents from mid-size and small companies also reported the use of interactive content.
The CMI survey also indicates that the use of interactive content is growing. Seventy-five percent of respondents said they anticipate their use of interactive content will increase in 2016 compared to 2015. And about one-third (32%) of non-users said they are likely to begin using interactive content in the next 12 months.
For this survey, CMI defined interactive content as “content that engages participants in a two-way dialogue or exchange, often providing utility and usefulness . . .” Some of the more popular types of interactive content include assessments, calculators, contests, quizzes, and interactive infographics, e-books, and white papers.
Collect and act on NPS-powered customer feedback in real time to deliver amazing customer experiences at every brand touchpoint. By closing the customer feedback loop with NPS, you will grow revenue, retain more customers, and evolve your business in the process. Try it free.
Benefits of Interactive Content
The majority of interactive content users in the CMI survey said that it provides several significant benefits. The following table shows the percentage of user respondents who agreed or strongly agreed with six benefits statements:
The findings of the CMI research reinforce the results of earlier research by other firms. For example:
- In the 2016 Content Preferences Survey by DemandGen Report, when participants were asked about several possible changes in their B2B content consumption habits, 84% of the respondents agreed or strongly agreed with this statement: “I prefer more interactive/visual content accessible on demand.”
- A 2014 survey by Demand Metric found that interactive content outperforms static or passive content at three critical marketing functions – producing prospect conversions, educating the buyer, and creating differentiation from competitors.