Wendy Shlensky
Wendy Shlensky
Hailing from New York City, Wendy Shlensky is VP, Global Head of PR and Analyst Relations at Hinduja Global Solutions (HGS), where she has been since 2014. Her core role is to bring market insights to HGS colleagues, as well as ensure the analyst and adviser community learn about HGS capabilities.
Winning the AI Race: From RPA to Intelligent Automation
Don’t automate just to automate. In an AI-powered world, that is the key to winning the AI race. More and more companies today are...
Omnichannel: Are We There Yet?
In today’s constantly evolving world of digital transformation, there will continue to be a struggle for brands to create a true omnichannel experience. Today...
How Customer Service Needs to Evolve in the Subscription Economy
Customer service is a true differentiator in today’s ever-growing subscription economy. What started with newspaper and magazines has now evolved to real-time, contextual and...