Vikas Nehru
Vikas Nehru
KANA
Vikas Nehru is the vice president of Products at KANA. His more than 12 years of experience as a senior marketing and product management professional in the enterprise software industry have been instrumental in leading the direction and strategy for KANA's innovative channel management and self service applications.
Empower Your Self-Service With Knowledge, Guidance and Personalization
Everyone knows the frustration of poorly designed automated systems. You email customer service only to receive an automated response that doesn't answer your question....