Tom Cunningham, Jr
PerfectServe
Tom Cunningham is the Director of SAAS Call Center Operations at PerfectServe, the premier provider of a unified communications platform that connects clinicians across the care continuum. He has over 22 years of experience working with brands such as Elavon, ADT, GM, and Western Dental. Tom is Call Center Sixma Certified and has been recognized by the Society of Workforce Planning Professionals In 2005 as a finalist for Workforce Manager of the Year. He is a strong believer in the Customer Experience and creating a call center culture that makes your brand the areas preferred employer
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