Tobias is a renowned professional specializing in customer journey. Currently holding the position with Wavetec Group
as Deputy CEO. Tobias is leading the European, Latin America and Middle East markets in sales, marketing & product development. He has an an obsessive passion for customer facing technologies that help corporations improve their service areas & customer journey. He consults to some of the world's largest brands on their customer experience strategy and journey; his focus areas are New Product Development and Customer Journey Design.