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Tim Ritcher

Tim Richter
Tim Richter is currently Director of Cloud Contact Center Product Marketing at 8x8, Inc. in San Jose, CA. Tim has 15 years of experience in the telecommunications industry with roles spanning finance, operations, product management and maintenance support. He lives in Campbell, CA with his wife and 2 daughters and wishes he could spend more time sailing on San Francisco Bay.

It Takes More Than Tech to Give Your Customers the Support They Deserve

There’s an abundance of technology solutions available to help companies streamline their customer support programs. However, technology will only get them so far in...

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