Dick Wooden
Dick Wooden
CRM specialist to help you get the answers you need with sales, service, and marketing CRM software. I help mid-sized businesses select, implement and optimize CRM so that it works the way their business needs to work. My firm is focused on client success with remarkable customer experience, effective marketing and profitable sales using CRM strategy and tools.
Reach for the Performance Zone: 4 Tips
High performance comes from understanding Energy Management of yourself and then managing your energy reserve. Gaining greater productivity is what many of us...
Mindful Awareness – Unconsiously Competent
From my coaching and consulting with Entrepreneurial minded people we will eventually come across something that they need to be reminded about.
Successful people...
Why Working Isn’t Working – Like We Want
In the coaching of entrepreneurs and business professionals I come across women and men who begin to look closer at working in their business...
Friday Fun ACT Tips – To Make Next Week A Little Easier
Guest post by Julie Cooper My favorite statement from this week: " "I have an OLDER version of ACT! but never used it for more…
5 Ways to Protect Your Customer Base
You need to protect your customer business in tough times.
In the face of retrenchment, it is increasingly costly and time consuming to develop...
Do 5 Days of Work in 4 Days – Mindset and Tips
Just before the recent 3 day national holiday I was talking to an entrepreneur and he mentioned that he "had to get 5 days...
Social Media for business – quick start guides
Social media marketing has a lot of moving parts and processes which make it hard to get up to speed. This challenge is only...
How to track your CRM Investment
How to track your CRM Investment ROI, or Return on Investment, is often top of the mind for company executives. When you purchase and...
Your Relationships. Your Information. Your CRM. Your Success.
This week while I was at the Sage Insights Partners conference, there was a major announcement about the availability of Sage SalesLogix from the...
Success with CRM requires planning – using the POST method
Implementing a successful Customer Relationship and Management system requires planning.
Our clients have lots of questions about the technology involved in implementing a successful…
Management/C-Level Business Benefits with CRM
When I'm communicating with entrepreneurs and executive management, we discuss the business benefits that matter most to them when implementing a Customer Relationship and...
What root system supports your business relationships?
When I discuss social media with clients, we consider various methods of building relationships with people and the development of a collaborative community of...
Why do Customers Buy- you need to know for success with CRM?
Have you stopped to ask yourself why your customers BUY? What motivates them to engage you for your products or services? Seems a simple...
Conversations, Community, and Content: Social vs. Traditional CRM, Part II
Collaborative Community - Social CRM vs. Traditional CRM: Part II As we saw in Part I, today's smart business owners add social CRM (customer relationship…