Subodh Rane
Subodh Rane
Subodh Rane is a senior consultant with Infosys Ltd. He has diverse industry experience in CRM space and has played key roles in CRM Package/Process Consulting & Oracle ERP Implementation projects. His interest lies in CRM innovation and Business Process Re-engineering, and takes a keen interest in keeping abreast of the latest technology fads involving CRM domain.
How CRM Technologies Can Improve the Government Service Experience
Businesses worldwide adopted CRM technologies to be closer to their customers so as to understand their needs and preferences, and to offer better products/services....
Customer Data Management: 7 Best Practices to Get More Value From Your CRM Investment
The Independent reported that "An estimated 5.2 million pieces of direct marketing promotional material were delivered to deceased people during the festive period. As...
The Future of CRM: Beyond Customer Transactional Data to Add Social Behavioral Metrics
With CRM technologies evolving, one of the important selling points has been the ability of CRM systems to provide a 360 degree view of...