Steven Van Belleghem
Steven Van Belleghem is inspirator at B-Conversational. He is an inspirator, a coach and gives strategic advice to help companies better understand the world of conversations, social media and digital marketing. In 2010, he published his first book The Conversation Manager, which became a management literature bestseller and was awarded with the Marketing Literature Prize. In 2012, The Conversation Company was published. Steven is also part time Marketing Professor at the Vlerick Management School. He is a former managing partner of the innovative research agency InSites Consulting.
January 31, 2022 Add to rss feed During my career as a...
January 19, 2022 Add to rss feed Many companies I enco...
December 06, 2021 Add to rss feed Every end of year, I...
November 22, 2021 Add to rss feed One of the most popu...
November 16, 2021 Add to rss feed SRM is a leading adv...
November 08, 2021 Add to rss feed It has always been m...
September 29, 2021 Add to rss feed Every last person w...
If you want to make sure that your senior leadership is more into customers and understands the importance of investment in that aspect, take them…
September 20, 2021 Add to rss feed I think it’s safe t...
“How can I know if we’re really customer centric?” As with many things in life, there are multiple ways to address this inquiry. But what…
June 07, 2021 Add to rss feed Few companies excel more...
May 25, 2021 Add to rss feed Stephen R. Covey’s bestse...
May 17, 2021 Add to rss feed Tesla has the reputation ...
May 10, 2021 Add to rss feed A lot of blogs on custome...
March 09, 2021 Add to rss feed Clubhouse is thé social...
February 24, 2021 Add to rss feed YouTube is still one...
February 17, 2021 Add to rss feed On my Steven’s weekl...
February 08, 2021 As you all know, I’ve been focusing on helping out companies create a fantastic customer experience for these past few years with…
February 01, 2021 Most of you will know that I’m a huge fan of Disney, one of the most cx oriented companies of our times.…
January 04, 2021 Netflix is one of my top favourite companies when it comes to customer experience. I visited them many times during our nexxworks…