Fearlessly dedicated to HUMANIZING BUSINESS and challenging the status quo to ensure customer satisfaction. Differentiating brands beyond price through #DoingCXRight®. Strategist and Practitioner. Forbes writer, blogger, speaker, advisor, International #CX Awards Judge. Head of Customer Experience and Employee Engagement at Schindler Elevator Corp. Formely at Verizon.
More about me: ➡️http://linktr.ee/DoingCXRight
Contact me: [email protected]