Seth Redmore

Natural Language Processing in 5 Minutes

What is natural language processing? In short, Natural Language Processing (NLP) is the study of making computers understand how humans naturally speak, write and communicate. Now...

Voice of Customer Analytics: What, Why and How to Do It

Data-driven Voice of Customer analytics is proven to increase lifecycle value and reduce churn by delivering the insights companies need to dramatically improve brand...

The 7 Basic Functions of Text Analytics

Text analytics and natural language processing are often portrayed as ultra-complex computer science functions that can only be understood by trained data scientists. But...

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