Tony Ruiz | CustomerThink

Home Authors Posts by Tony Ruiz

Tony Ruiz

Independent Consultant

Tony Ruiz, inventor-architect-builder, invented the double-wide mobile home and has been in the thinshell concrete building industry since the 1970s.

Dell Heck

Tony Ruiz - April 16, 2008

I am in Dell Hell too after buying a nice Inspiron 1521 for my daughter in August '07. As of today, it won't turn...

New Posts

Creating an IoT Product MVP: Rationale and Steps for Development

Mrunal Chokshi - April 19, 2024

Customer Experience Strategy: Paradigm Shift!

Martha Brooke - April 19, 2024

Customer screw-ups are your fault

Nicholas Zeisler - April 19, 2024

Embracing AI to Enhance Customer and Employee Experience with Elizabeth Tobey

Shep Hyken - April 19, 2024

Ominous Signs for Sales Teams and Baseball Can Help

Dave Kurlan - April 19, 2024

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.