Shay Fleming

The Importance of Collecting Real-time Customer Feedback (and how to capture it in stores...

Are you collecting customer feedback in the days or weeks after customers visit your business? If you are, have you considered what this is...

5 Methods of Capturing Customer Feedback for Restaurants and Retailers

Every type of business requires customer feedback, but unlike with online enterprises, restaurants and retailers don’t usually have access to a customer’s number or...

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