Seth Grimes
Seth Grimes
Seth Grimes consults on technology product and market strategy -- natural language processing, text analytics, sentiment analysis, and emotion AI -- via Washington DC based Alta Plana Corporation. He organizes the CX Emotion conference and the Emotion AI Conference. Follow him on Twitter at @sethgrimes.
Can Sentiment Analysis Decode Cross-Cultural Social Media?
Can sentiment analysis shed light on cross-cultural social-media use? Beyond use: What tools can help measure cross-cultural social-platform expansion and cross-cultural networks? I like these…
Sentiment Analysis Innovation: Making Sense of the Internet of People
Sentiment analysis aims to make sense of the Internet of People. That's what interests me, technologies that take on the thinking, feeling, social network of...
Augie Ray on Informed Customer Experience
Positive customer experience is a key contributor to satisfaction, loyalty, advocacy, and, ultimately, profitability, which makes customer experience management (CEM) -- the application of...
SAP Takes Sentiment Intelligence for a Spin via New Rapid Deployment Packaging
SAP's rapid-deployment solution for sentiment intelligence with SAP HANA -- this new product packaging is a mouthful -- launched on August 1, a combination...
From Mentions to Meaning: An Analytics Journey
Maslow's hierarchy of needs is an invaluable tool in the study of human motivations, with higher "self-actualization" needs rising above lower level "physiological" requirements...