Ryan McColgan
Ryan McColgan
Ryan is is the Director of Sales at Zappix, the leading provider of Visual IVR, creating technology to increase customer self-service, reduce calls to live contact-center agents, and lower costs for enterprises. Born and raised in South Boston, Ryan is as passionate about success as the sports teams that share his hometown are. That passion drives Ryan to invest himself in projects like transformative Zappix Visual IVR.
The Most Important Customer Service Technology
How everyone’s pocket super-computer changed the face of customer care According to comScore’s 2017 Cross-Platform Future in Focus report, the average American over 18-years-old spends...