Rose Bentley
Rose Bentley
Rose Bentley serves as SVP – Sales & GM – North America at CloudCherry, a Voice of Customer product company with a global presence. Rose has over 10 years of leadership expertise in Sales and Customer Success. Previously, Rose led Revenue & Customer facing channels for Satmetrix, the co-creators of the Net Promoter Score and prior to that she led global Customer Success teams for Lyris. While at Lyris she spent a year abroad focused on market expansion for their APAC division based out of Australia.
How Can Brands Measure the Financial Returns on Their CEM Program?
Most organizations recognize that customer experience has become the main competitive differentiator. To that end, more companies are introducing customer experience management (CEM) programs...