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Robert Nascenzi

TARGUSinfo

Robert Nascenzi is the chief operating officer for TARGUSinfo. He was previously the president and CEO of Claritas.

Move High-Value Customers to the Head of the Call-Center Line

Robert Nascenzi - March 24, 2008

Today's consumers are hyper-informed. They research potential purchases in surprising depth, comparison shop on the web, and then buy from just about any merchant...

New Posts

Get Off the Functional Performance Hamster Wheel. Take the Plunge into Emotional CX

Howard Lax - April 17, 2024

Three Tips for Better Support

Cassius Rhue - April 17, 2024

Brand Management: What’s Customer Experience Got to Do with It?

Beth Karawan - April 17, 2024

New to Sales? Here’s What You Must Keep in Mind

Manash Chaudhuri - April 17, 2024

[Book Review] Jonah Berger Unveils the Hidden Power of Words

David Dodd - April 17, 2024

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