Mukesh Gupta

The Subtle and Critical Art of Questioning

Lawyers have known all along that the way word their question to a witness, determines the response they get from the witness. They have used this practical knowledge for decades to both right the wrongs and wrong some rights.  In a research paper...

Engaging Freelancers To Benefit from the Gig Economy

In a recent study it was found that an estimated 11 percent of the working adult population was composed of full-time freelancers in 2016, and more than one-third of the entire population had freelanced at some point. What’s more, 86 percent of contrac...

Intentions (Announcements) Vs Actions

The Announcements We have recently had a lot of announcements around businesses deciding not to use plastic straws as they wreck havoc on the environment specially on marine lives. And many more. All of this is action is in part a response to a social ...

ABCDEFG of Successful Digital Transformation

I came across this very interesting post by John Hagel, where he brings up a very interesting topic, one that I feel strongly about – Digital Transformation. It appears that you can not go through a corporate presentation or a CxO presentation without ...

Feeling Stuck When Solving a Complex Problem?

When we are working on a complex problem and are stuck, one the best ways to find inspiration to unstuck ourselves is to move away from our regular environment where we got stuck to a different novel environment. Here is a great post from IDEO universi...

What is better – Being People Centric or Being Process Driven?

One of the decisions that every business needs to make, in order to continue to grow is to put in place processes that can provide enough stability,  predictability and consistency of experience. Without the right processes, the growth is chaotic ...

To succeed, Optimise the one variable that matters

One of the things that almost everyone of us does is to optimize. We optimise our time, our money and at times even our relationships. We want maximum efficiency in almost everything that we do. In organisations, we compensate sales guys on sales made,...

Lessons from Apple and the Swiss Watch makers

I read this post that shared the fact that in the previous quarter, Apple sold more watches than all Swiss watch makers put together. I personally think that this is a pivot point in the watch industry and there is a lot that other entrenched players c...

Become a Referrals Ninja

It is a well-known fact that one of the best ways to generate new leads for a business is by asking for referrals. However, not all referrals are created equal. Here are some tips to get the best possible referrals and get so good at it that you can be...

Entrepreneurship – Creating Opportunities Where None Exists

It was April of 1976. It was one of those evenings when Gary Dahl, an advertising professional was having beer with his friends. His friends were going on and on complaining about their pets. In jest, he remarked that he had no complains about his pet....

The Role of Marketing in Scaling a Small Business using Customer Centricity

One way that small businesses can continue to be not only relevant but in some ways even compete (or out-compete the large competitors) is through obsessing about their customers and creating meaningful experiences for them. Marketing can play a very i...

6 ways to grow your curiosity

Holding a curious mindset is a great starting point when you’re leading your team or organization. If you’re in a truly new space, you won’t always know the answers. Your team won’t either. You’re going to venture into the unknown together. Curiosity...

How to Run a Good Brainstorming Session

Last week I was invited to run a Design thinking experiential workshop for the STC conference in Bangalore. We had about 70 people in...

A Simple Guide to Building an Engaged Team

Premise: We don’t need tons of research to tell us the importance of having employees who are engaged in their work. It shows up in...

How can We Encourage Experimentation and Risk Taking Among Our Employees

This is one of those stories that we hope never happened with us. I was a fresh graduate with no experience and in my first...

What’s Killing our Creativity?

Scene 1: I was visiting a hospital today to visit someone who is admitted there to get through a minor surgery. He was supposed to...

The Role Entrepreneurs Can Play To Bring The AI Revolution to Work With Least...

Premise: There is a growing realisation amongst us in the world that we are currently just moving towards a future where most of the existing...

Declaration of Independence – Here is to the Crazy One’s

One of my favourite ads of all time is the Apple ad – “Here’s to the crazy one’s“. This advertisement is a call to...

What could Tiffany’s Do?

Premise: Last week the Wall St. Journal featured a story on Tiffany & Co’s “midlife crisis.” The piece highlighted the jewellery brand’s struggle to regain its “cool”...

Entrepreneurs Bring Ideas to Life

Premise: Today, we have machines which can work as assembly line workers, hotel clerks, concierge, nurses, companions for elders, lawyers, doctors, drivers, artists, journalists, gamers,...

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