Richard Young
Richard Young is the Director of CRM Sales, EMEA at Bullhorn CRM. He helped to introduce CRM to the UK back in the '90s and has been pioneering this field ever since.Specializing in CRM with a heavy emphasis on Sales enablement.
The key role of questions within the sales process is to uncover the insights and information you need from a customer to be able...
Sales management is a challenging, exhilarating (often stressful) role -- but you don’t need me to tell you that! With so much pressure (and...
The single biggest thing you can do to enhance the effectiveness and performance of your sales pipeline is to create a buyer persona. It’s a...
As a sales rep, it’s in your interest to accelerate the sales process. There are a couple of reasons for this. Firstly, the likelihood...
When you’re forecasting sales and the performance of your sales funnel or sales pipeline, your metrics are key. That’s because metrics provide the analytical information...