Rich Jaso

Unisys’ Crystal Ball Shows CRM-ERP Integration and a Push for Metrics in 2005: An...

In an unusual move for a CRM technology and services firm, Unisys announced predictions for the CRM industry. The company not only publicized the predictions but also will use them to structure its approach for its CRM business. Gwynne Young, managing editor of CRMGuru.com,...

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