Raul Valdes-Perez

Where Does Automated Customer Benchmarking Make Sense?

A customer benchmarking engine is an emerging technology which uses an artificial intelligence approach to automate the reasoning that underlies data-driven benchmarking. Its benefits...

Fencemarking – A New Customer-Analytics Task and its Use Cases

There are a variety of markets in which vendors offer benchmarking to their customers, in order to help those customers understand how they’re doing...

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