Rachael Travis is a manager at ZS in Chicago. Rachael works with clients to design and execute customer insights-driven growth strategies, sales force effectiveness and transformation projects. These efforts include understanding the voice of the customer, segmentation and targeting, sizing and structuring the sales force, and workshop design and facilitation. Rachael holds a B.S. in chemistry and life sciences from the United States Military Academy at West Point. Rachael is currently pursuing her MBA at Notre Dame's Mendoza College of Business.