Prem Kumar Aparanji
Prem Kumar Aparanji
SCRM Evangelist @ Cognizant. Additional knowledge in BPM, QA, Innovations, Solutions, Offshoring from previous roles as developer, tester, consultant, manager. Interested in FLOSS, Social Media, Social Networks & Rice Writing. Love SF&F books. Blessed with a loving wife & a curious kid. :)
Kicking the technological can down the social road
That's what you are doing if you are getting caught in implementing social communities or social bars for intranets for the engagement and social...
#OccupyTime – From #RealTime to #RightTime
I am breaking a self-imposed (though unannounced) radio silence to make a short comment about something that hit me very deeply, more deeper than...
Good management can be better than new tools & inventions
Sometimes all it takes is better management, not new tools/solutions. Management of oneself, one's methods, thinking, practices, habits. However, that requires a shift in...
Metaphors, Analogies, Narrative and SMAC
I got an email over the weekend from a colleague asking if we could include Metaphors as a theme for 2013 under our organizational...
Social Design, Empathy & Mindfulness
Frederick Taylor, dubbed "the father of scientific management", gained repute for making steel manufacturing more productive in Pennsylvania by conducting time studies of labourers...
Of melting pots and thalis of social business
It's been a long time since my last post and there has been a lot of water under the bridge. Sandy & Nilam were...
Social Construction: an aid for solution envisioning
Barn raising, DeKalb County, Indiana, USA, about 1900 Of the new technologies that are defining the future of work and forward looking horizons of...
CEOs, Social is not a Fad. It has economic value too, possibly $1.3 Trillion
Earlier this year we heard from Gartner's survey that Social Media is not a high priority item for the CIOs in 2012 though it...
Increasing your “social surface area”
"Lucky people increase their odds of chance encounters or experiences by interacting with a large number of people"— Peter Sims in Little Bets: How...
Future: experts, predictions, soothsaying
One of the new books on my shelf right now is "future babble: How to stop worrying and love the Unpredictable" by Dan Gardner....
SMAC – Social, Mobile, Analysis (Big Data), Cloud
Source: Oatmeal Shop I am a pioneer of various initiatives in my organization that ranges across new technology, new business offerings, new geography expansion...
Social Media is CIO’s least priority in 2012
From Gartner's blogs There is a great blog post around some interesting findings from a survey of CIOs by Gartner over on their site. And...
Systems of Awareness
Last September, around the time when the brand marketers of the world renewed the discussions around the definition of Social CRM, I came up...
Rethinking “Social” in 2012
Source: Spiegel.de I am passionate. Passionate in all things that allow us all, the humanity, to make the world a better place. But since that's...
What is the Social CRM interface of the future?
I am following the #scrm11 hashtag on Twitter to be informed about the Social CRM event in Paris, France and then I see this...
Is the identity of the Social Customer at risk?
Assange vs Zuckerberg Paul Greenberg posited well over two years ago (and more than those many years in the making) that the social customer had taken...
Social CRM: Hiring the right definition
There is a huge discussion going on over at thebrandbuilder blog & on twitter too over the definition of social CRM, especially the Paul...
Quick review on Google+
Well, since everybody & their dog friend seems to be getting onto Google+ today ... and since in spite of the heavy supply of...
Social CRM is dead, long live Social CRM?
Bob Thompson, Editor of CustomerThink.com and a friend who graciously threw a dinner party for me at a fabulous Italian Restaurant last year when...
Of Pigs, Elephants & Hives – Social CRM and Big Data
After a long gap I make a comeback into pure play technobabble. But I promise I will try to keep it as simple as...