Caroline Japic

Deep B2B Customer Acumen: The Perfect Seal for Leaky Revenue Pipelines

If anyone’s still in doubt about the value of building a multi-dimensional, in-depth understanding of customer relationships in the B2B realm, this should be...

Building Deep B2B Customer Acumen with Human-in-the-Loop AI

Customer service chatbots, intelligent avatars and the rest of the Artificial Intelligence (AI) crew are no doubt heading our way, poised to alter the...

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