Pooja Khanna

Customers Keep Abandoning Shopping Cart Before Checkout? Here’s What You Can do

For an eCommerce store, there might be nothing more frustrating than high cart abandonment. You’re left wondering if either your payment processor, your products, or your site’s layout might be a cause. Abandonment cart issues can be problematic, and finding the solution is not...

Why Outsourcing Your Call Center Makes Good Business Sense

Outsourcing, as we know it today, was not a feasible option for any company in any industry fifty years ago. Twenty years ago, outsourcing was common knowledge, but it was nowhere near the industry it is today. In the last twenty years, outsourcing has...

Keeping a Customer Loyal to your Online Business

With online shopping being the highest in popularity that it’s ever been, the demands of the customers who shop online have also increased. Reviews, site popularity, and site traffic all play a huge role in whether or not someone will purchase from your website....

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