Paul Anderson

User Experience: The new focus in Software Application Development

Till a few years back, user experience or what we popularly call the UX was never the focus while developing software applications. How should...

Understanding Microservices – The new software architecture pattern.

The changing business needs are affecting how software applications are built. In a stark contrast to the past, today, software developers are required to...

IoT technologies and how CRM and Wearable Devices will be the next big thing

Yahoo chief executive Marissa Mayer stated that Internet of Things would create a "tipping point" for businesses that will change lives "like never before"....

Outsourcing IT Infrastructure Management – To do or Not to do??

The smooth functioning of IT infrastructure is the key to successful business operations. That's precisely why most businesses focus on accomplishing 100% IT...

What will be different in CRM world 2016?

CRM has empowered businesses to engage with customers in ways that could not have been imagined. Right from its inception, it has regularly come...

Gartner’s Six Technology Trends for 2016

Gartner, (market research and advisory firm providing information technology related insight) has once again come up with its roundup of technology forecasts. These forecasts...

Agile Software Development Methodology – Why is it the better option?

Custom Software Development projects are complex and require a thorough understanding of the clients' industry, goals, challenges and expectations. To address all these areas,...

CRM: The best practice for managing the Sales Funnel

In running a business, there are a million and one things to manage. But what tops the priority list is sales. Regardless of the...

The six attributes of cloud based applications that explain businesses’ high inclination towards them

The last couple of years have seen cloud based applications move beyond the phase of hype into mainstream adoption. They have come as...

2015: Connect to Your Customers in three different ways

FACT: Connected (IoT) devices will reach the milestone of 50 billion by 2020! This is a straight blow to all the experts who have...

Delight your customers with these 5 creative ways

It’s been endlessly proven that good service is what retains customers the most. Delivering good service immediately translates into high customer retention, increased brand...

Your recipe to a successful sales team

In 2015: you started your business with renewed strategy and planning. While what you did then was essential, it's imperative that you do not...

Why online retailers need CRM more than ever

When it comes to online business in the festive season, there’s no end to the expectations. Businesses have a tight schedule and need to...

Learn why your sales team needs a mobile CRM NOW

There’s no better technology than mobile CRM for sales reps. They give what we call the ‘competitive edge’ to the sales professionals. This advantage...

Why making your Customers control their Data is important? (How CRM helps you do...

The time which we are witnessing now is truly one of its kinds. After all, this is the age which has turned the table...

The 3 Most Popular Trends among the Small to Medium Sized Businesses

Small-to-medium businesses are something to watch out for in the year 2015 - Gabrielle Harel This statement has created quite a stir in the business...

Understanding the Importance of Ecommerce and What makes a winning Ecommerce Website

Business trading through the Internet or what we colloquially call Ecommerce has been around the globe since mid 90s. However, things have taken a...

Planning To Build Your Ecommerce Business – Take This Tip from the Experts

"Ecommerce Business" What’s the first thought that comes to your mind when you read this phrase? Majority of you will say ‘Online Store’. But then is...

The Expert’s take on Cloud Computing Trend in 2015

Towards the end of another year, we are back to the time where every expert will discuss the IT and Business trends for the...

How has Enterprise Software Development changed?

Forrester Report: What we see today is the most drastic evolution of Enterprise Software Development Gartner Report: Enterprise Software Market will further grow due to...

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