Home Authors Posts by Paul Johnston

Paul Johnston

Paul Johnston
Entellium
Paul Johnston is president and CEO of Entellium, a global developer of on-demand CRM software. He has been in technology management since 1990. Johnston is a popular speaker, blogs about business technology strategies and is authoring a book about using technology to grow small businesses more rapidly.

There’s Something Much Better for Small Businesses Than Spreadsheets: Customizable CRM Software

Paul Johnston -
As an independent retailer for Verizon Wireless, Flexicom has to sell against aggressive competitors. To succeed in this highly competitive marketplace, Flexicom must retain...

New Posts

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink