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Paul Warner

Paul Warner, Ph.D.
Dr. Paul Warner has a dual doctorate in both Clinical and Industrial-Organizational Psychology, is a noted author and the Vice President of Data Science at InMoment. Dr. Warner is a trusted advisor to some of the world's most admired companies, and has coached hundreds of executives and businesses to transform the way they do business. He is passionate about creating cultures where employees and customers can share in a positive experience, and create loyalty and advocacy. Before joining InMoment, he was Vice President of Employee Engagement and Experience at DecisionWise where he co-authored the book, Magic: The Five Keys to Unlock the Power of Employee Engagement.

InMoment 2016 CX Trends Report: Brands and Consumers Don’t See Eye to Eye

The fact that consumers are increasingly expecting good, if not great interactions with their favorite brands is nearly universally accepted...

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