Patricia Jones

How to Effectively Transfer Operations in Customer Support To A Work From Home Set-Up

In the light of the outbreak of the pandemic pertaining to Coronavirus, several organizations across the globe are presently choosing to manage their works remotely from their homes. In fact, hundreds of organizations in the USA, China, Korea, India, and several other European nations...

Remodel Your Sales Strategy with Uncomfortable but Effective Sales Cadence for Growth

After investing months and days hoping to meet someone who might be your ideal prospect, the very last thing that you want to do is to blow off that opportunity. Nevertheless, most often, this is exactly what happens, particularly when you and your prospective...

Transforming Customer Experience In This Coronavirus Affect World

We are receiving a lot of emails from various sectors in the industry these days, which are not survey invitations but messages about what these organizations are doing to check the spread of the deadly Coronavirus (and how they attempt to put their customers...

The Key Dependencies For Measuring Data In B2B Data-Driven Marketing

During the days before digital marketing, it was extremely difficult for marketers to establish a correlation between specific marketing efforts with specific revenue outcomes. Since in those days, marketing was more of a “spray-and-pray” kind of proposition than it is today. However in the...

Myths In Modern Selling Strategies That Can Destroy Business Growth

The internet nowadays is filled with hundreds and thousands of contents, much of which has been created to arrest attention for clicks, likes, and shares. Now it has been found since long that the more controversial is an idea, the more attention it receives...

Pro Tips to Increase Your CSAT Score For Business Growth

Impeccable support to the customers that enchants the purchasers on how good their experience was with a support rep is a journey you must comprehend and assess while growing your business. In fact, in the support landscape, the feedback loop is an important element for...

How To Overcome The Most Common Bottlenecks In Sales For Business Growth

Any bottleneck in business is a definite sign of inefficiency that can impede your business operation’s natural workflow, and it is more important when it comes to sales since bottlenecks in this arena can be especially dangerous because they can negatively impact your businesses’...

New Tips For Supercharging B2B Customer Experience In SaaS Companies This Year

You have just opened a SaaS (Software as a Service) business, and after hard work and dedication, you have built a solid product that solves many challenges that are faced by B2B (Business to Business) customers on a day-to-day basis. However, just like with...

One Of The Most Vital Reasons For The Failure Of Small Businesses

According to a report published by Small Business Trends, it has been seen that more than 50 percent of small enterprises fail in the very first year, and greater than 95 percent small startups fail within the first five years. Here are some greater...

Buy CRM to Find How Marketing and Sales Teams Can Unite To Win Deals

Despiteadopting the best easy to use CRM software, do you have a feeling that your sales team is interminably spinning its wheels? If it is so, then clearly, something is certainly wrong, since a dull conversion rate and drained sales reps is not a great...

Great Ways To Improve Sales Performance With AI In 2020

Artificial Intelligence or AI is a cutting edge technology that makes light the challenges faced by salespersons by automating the time-consuming admin workloads to make time for all-important human connections once you by a business growth technology solution like an easy to use CRM...

Why Use Micro-Influencers Instead Of Celebrities to Promote Your Brand

Micro-influencers are people with lesser than 1 M followers online, who can be the real influencers to increase the brand awareness of your products or services. Influencer marketing is not at all a new thing, as it has been used as a useful strategy since...

Buy CRM to Know Your Customers This Holiday Season and Boost Your Sale

Each year something new and exciting happens, as we want to spend endless hours looking through retail shelves in search of the perfect gifts for our loved ones. However, for business owners, the holiday season is a time, which is accompanied by incessant frustrations...

How To Create A Super-Effective Sales Cadence Without Disturbing Your Prospects

A sales cadence as most of us know is the sequence of actions sales teams take in the hope to win and close a sale with their prospects. Sales cadence includes all the attempts that a sales rep makes with a prospect that includes...

The Advantages of using Chatbots in Customer Care for Business Growth

In customer care, Chatbot applications have been heavily discussed by many, however after the initial excitement around this newfound technology it has been found that its usage shows mixed results. This means, while there are several organizations that managed to adopt this technology successfully...

Telltale Signs That Predict You May Lose a Customer

It is a widely known fact that finding a new customer is much more expensive than hold back an existing one, which in the present times makes the performance of customer retention and customer experience an important and top-priority metric in most board rooms....

Most Useful Tips for Improving Success of Your Email Marketing Campaigns in 2019

When it is performed correctly, email marketing using easy to use CRM is one the most productive ways to reach your audience. In other words, email marketing is a strategy that helps businesses to communicate with potential customers on a personal level. However, achieving success...

Most Useful Tips for Improving Success of Your Email Marketing Campaigns in 2019

When it is performed correctly, email marketing using easy to use CRM is one the most productive ways to reach your audience. In other words, email marketing is a strategy that helps businesses to communicate with potential customers on a personal level. However, achieving success...

How to Grow Customer Loyalty without Using a Loyalty Program

Let us be true that even though several reports state that in order to boost customer loyalty, brands and businesses must have a loyalty program, we disagree with it and here are the reasons which make us think so. Do not get us wrong,...

Understand Your ‘Prosumers’ – The Untold Secret for Creating Today’s Customer Relationships

Building relationships with the modern consumers of your brand needs a deep understanding of how today’s customers' process information from their interactions with multitude of brands available easily in the marketplace. Now, we are all aware that the modern consumer demography is changing fast. Therefore...

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