News Editor

Caselle Provides Service to Government Agencies with Parature Customer Support Solution

Online Support Portal, Surveys, Knowledge Base Play Key Role in Positive Customer Experience VIENNA, VA €" November 27, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that Caselle, leading government accounting software provider, has incorporated client self-service and is managing...

Mobile CRM Set To Be Biggest Growth Area in the U.K.

According to a Recent Survey Commissioned by CDC Software Northampton, UK, 21 November 2006—CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of enterprise software applications, announced that according to a survey of CRM users, commissioned by CDC Software,...

CorraTech Aligns With SpikeSource To Deliver Integrated Business-Ready Open Source Applications

CorraTech and SpikeSource form an alliance to deliver a fully supported, integrated suite of open source business management applications. The initial release of OpenSuite will include CRM and Enterprise Collaboration solutions. Montclair, NJ (PRWeb) November 20, 2006 -- CorraTech, the leading global open source solution...

Sterling Commerce, an AT&T Company, To Acquire Comergent Technologies, Inc.

Acquisition to Extend Sterling's Supply Chain Leadership in Manufacturing, Retail, High-Tech, Automotive and Aerospace DUBLIN, Ohio, Nov. 20, 2006—Sterling Commerce, the multi-enterprise collaboration company and a subsidiary of AT&T Inc. (NYSE:T), today announced an agreement to acquire Comergent Technologies, Inc., a developer of eBusiness software,...

NetSuite Announces Major Japanese Partnership with Miroku Jyoho Service (MJS)

Leading Japanese Accounting Software Provider to Distribute and Help Localize NetSuite; Takes Equity Stake in NetSuite K.K. TOKYO and SAN MATEO, Calif. €" November 17, 2006 €" NetSuite, Inc., the leader in on-demand business software suites, today announced a major partnership with Miroku Jyoho Service...

Brookstone Taps Loyalty Lab’s CRM Suite for New Brookstone IN Rewards Loyalty Program and...

SAN FRANCISCO, Nov. 16, 2006—Loyalty Lab, Inc., the leading on-demand loyalty and customer relationship solution, announced today that specialty retailer Brookstone has launched its new loyalty marketing initiative using Loyalty Lab's Customer Relationship Manager Suite, which also powers all of the retailer's marketing email...

Robeco Direct Wins CRM Award 2006

Amsterdam, November 17, 2006—On Thursday, November 16, the CRM Award was presented for the fifth time. During a festive dinner in Kloostersalons Mariënhof in Amersfoort, the Netherlands, Robeco Direct received the CRM Award 2006, the prize for customer-oriented enterprising, from jury chairman, prof. dr...

Salesforce.com Announces Record Fiscal Third Quarter Results

First Software-as-a-Service Company to Exceed $500 Million Annual Revenue Run-Rate - Record Revenue of $130M, up 57% year-over-year - Net Paying Subscribers Rise a Record 61,000 to 556,000 - Net Customers Rise a Record 2,300...

Xactly Corporation Expands into Asia-Pacific Region

Partners with Sqware Peg to Deliver On-Demand Sales Compensation Solutions SAN JOSE, Calif., Nov. 15 /PRNewswire/ -- Xactly Corporation, (www.xactlycorp.com), the leader in automated on-demand sales compensation management, today announced it has expanded its international operations by signing a partnership agreement with Sqware Peg,...

New Comergent Next Generation eBusiness Solution Enables “Business-to-Everyone”

Latest Release Supports Both Global Enterprise B2B and B2C Sales Models REDWOOD CITY, Calif. - November 15, 2006 - Comergent Technologies, Inc., the leading provider of enterprise eBusiness solutions, today announced Release 7.1 of its industry-leading Comergent eBusiness System to support the emerging Business-to-Everyone...

StreamServe Persuasion enables organizations to profit from what they know about their customers

New version of EDP software enhances customer value by presenting a persuasive, consistent and personalized experience across all communication channels BURLINGTON, MA, USA - November 14, 2006 - StreamServe Inc., the global leader in Enterprise Document Presentment (EDP) software, today launched StreamServe PersuasionT, an...

Customer Interactions Get Proactive with Talisma CIM 8.0

Next generation Customer Interaction Management solution enhances unified communication channels to further improve the customer experience Bellevue, WA €" Nov. 14, 2006 €" Talisma® Corporation (www.talisma.com), the market leader in enterprise Customer Interaction Management (CIM) solutions, today announced Talisma CIM 8.0, the most innovative...

ARNOC Selects Soffront CRM to Improve Business Processes

Soffront's Exceptional Customization Capabilities Improve Customer Service, Help Desk, Sales, Marketing, and Workflow Processes Soffront® Software Inc. (www.soffront.com), a leading provider of CRM software, today announced that ARNOC (Accurate Information Management, Inc.) has selected Soffront CRM to improve customer service, help desk, marketing, sales, and...

Gomez Unveils Real-User Web Experience Measurement Service, Helping Ensure Superior Online Customer Experiences

Actual Experience XF is the first online service targeted at understanding the quality of customer experiences that involve complex, Ajax-based, rich Internet applications LEXINGTON, Mass., Nov. 13, 2006 €" Gomez Inc., the leader in web application experience management solutions, today announced Gomez® Actual Experience XF...

InsideView Announces Collaboration with ZoomInfo

InsideView Users Now Can Gain Critical Data on Even More Executives and Corporations Through ZoomInfo€™s Patented Search Engine Technology SAN BRUNO, CALIF. - November 13, 2006 - InsideView, the on-demand sales intelligence service provider, today announced the expansion of its contacts database through collaboration with...

Utah-Based Infopia Wins Two Prestigious Regional Awards

eCommerce software company named as one of only 12 €Best Companies to Work for€ Salt Lake City, UT €" November 13, 2006 €" Infopia, the industry leader in multi-channel online selling solutions, today announced winning two important regional awards. Utah Business Magazine recently...

Salesforce.com Announces Timing of Its Third Quarter Fiscal 2007 Financial Results Conference Call

SAN FRANCISCO, Nov. 10 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the market and technology leader in on-demand business services, today announced that its third quarter fiscal year 2007 results will be released on Wednesday, November 15, 2006, after the close of the market. The...

FirstWave Reports Third Quarter Results for 2006 Revenue improvement and increased cash position

ATLANTA, November 8, 2006 - FirstWave Technologies, Inc. (NASDAQ: FSTW) today announced financial results for the third quarter ended September 30, 2006. FirstWave reports revenue improvements in all categories when compared to the amounts reported in the prior quarter and four consecutive quarters...

KnowledgeTree Document Management Software Announces Major User Interface Enhancements in Technology Preview Release

Leading commercial Open Source document management vendor announces major user interface enhancements that further strengthen product simplicity and ease of use. Cape Town, South Africa (PRWEB) November 8, 2006 -- KnowledgeTree, the world's leading commercial Open Source document management system, has released a technology preview...

Nikon and RightNow Win 2006 ROI Leadership Award from Baseline Magazine

Fourth Consecutive Year RightNow Customer Receives Top Honor Bozeman, MT (November 8, 2006) €" Nikon Corporation, a world leader in camera and digital imaging equipment, won the 2006 ROI Leadership grand prize award from Ziff Davis Media€™s Baseline magazine. This is the fourth year in...

New Posts