Home Authors Posts by News Editor

News Editor

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.

Jacada Signs Material Contract With Second Public Utility Provider

Second material contract signed with a North American public utility in the third quarter of 2007 ATLANTA – September 18, 2007 – Jacada Ltd. (Nasdaq:...

Customer Interaction Management (CIM) Forum Launches in Europe

Customer Interaction Management (CIM) Forum Launches in Europe Nationwide, Easily.co.uk and Promethean join forces for inaugural event on 3rd October to share customer service best...

Makana Motivator Sales Comp Planning Subscription Can Now Be Purchased Online

Only Stand-Alone Sales Compensation Planning, Modeling, and Documentation Solution Is Now Available for $495/Quarter SAN FRANCISCO--Salesforce.com Dreamforce Conference--September 17, 2007--Makana Solutions Inc., developer of innovative…

Makana Solutions’ Makana Motivator Now Available on Salesforce.com’s AppExchange

Salesforce.com Customers Can Now Deploy Makana Motivator Within Salesforce To Create Effective Sales Compensation Plans SAN FRANCISCO--Salesforce.com Dreamforce Conference--September 17, 2007--Makana Solutions Inc. today announced…

QuickArrow Exhibitis at Salesforce.com’s Fifth Annual Dreamforce Conference

QuickArrow, Inc., the leader in SaaS Services Automation, will be exhibiting in booth 919 at Dreamforce 2007, salesforce.com's 5th annual user and developer conference,...

Stellar Enters the U.K. Business Process Outsourcing Market

Stellar, a leading global call centre and business process outsourcing provider, today announced their entry into the UK outsourcing market after the re-branding of...

PacifiCorp Upgrades Contact Center With Graham Technology

Existing customer service platform boosted to prepare for multi-channel future Graham Technology, a provider of customer-oriented business software and services, today announced that it is...

New Confirmit 12 To Maximize Respondent Experience and Insight Delivery

NEW YORK, NY, OSLO, Norway - September 13, 2007: Confirmit (OSE:CONF), the world's leading provider of software for Market Research (MR) and Enterprise Feedback...

Compensation Technologies Leverages Centive Compel(r) To Provide True End-to-End Sales Compensation Business Process Management

New Service Provides Affordable, World-Class Sales Performance Management Services for Small & Mid-Sized Companies BURLINGTON, MA, & SCOTTSDALE, AZ, September 12, 2007 – Centive,...

Study: ISO/IEC 20000 Drives Rise in ITIL Adoption

September 11, 2007, Herndon, VA – Axios Systems, the leading international IT service management (ITSM) company, today announced that there has been a significant...

Siperian Advances Master Data Management Innovation With Siperian MDM Hub XU

New Release Enhancements Allow Companies to Improve Productivity, Accelerate their Return on Investment, Leverage Existing Infrastructure and Adhere to Company Standards Siperian, Inc. - developers...

Makana Solutions To Participate in Dreamforce ’07 as Salesforce.com Partner

Editorial Contacts: Frances Y J Wheeler Wheeler PR & Marketing [email protected] 978-475-7970 or Liz Ashley Makana Solutions [email protected] 781-652-7020 Makana Solutions to Participate in Dreamforce…

MyCRMcareer.com To Announce Global Launch at Gartner CRM Summit 2007

myCRMcareer.com to Announce Global Launch at Gartner CRM Summit 2007 What: myCRMcareer.com Global Launch When: September 17, 2007 Where: The Westin Diplomat, Hollywood, Florida Details:…

Altitude Software Ranked in “Top Five” in Latin America for IP Contact Center Vendors

According to a report by leading analyst firm Gartner, the technology has grown 28.5% in the region, boosted by investments in infrastructure and the...

Bellco Credit Union Communicates Securely Every Time Using the Fuze Message Center

Bypassing anti-virus, anti-spam, and anti-spyware filters   Seattle, Wash. – (September 7, 2007) – $1.6 billion dollar Bellco Credit Union implemented the Fuze Suite and…

MyLifeBrand Launches in Beta

Social network browser platform removes invite-only access SEATTLE (August 22, 2007) – MyLifeBrand (www.mylifebrand.com), the new social platform which lets users aggregate and manage their...

“Internet Retailer” Ranks EGain as Leading Software Provider for Top 500 Web Retailers

eGain Service™ is #1 in customer service software and the runner-up in CRM systems in Internet Retailer magazine's survey of top 500 US-based web...

ASC To Emphasize VoIP Recording and Quality Monitoring Solutions at Annual Call Center Exhibition

Annual Call Center Exhibition (ACCE), San Diego Convention Center, San Diego, CA, September 10th to 12th, ASC Booth #136 Hoesbach/Germany, September 6, 2007 –...

Telrock-PayPoint Pact Allows Bill Paying by Text Message

Telrock Communications Ltd, the mobile applications technology company focused on the financial services, utility and public-sector markets, has entered into an exclusive agreement with...

CoSort V9 Now Processes Large Multi-Byte Character Flat Files

MELBOURNE, Fla. (September 5, 2007) — Innovative Routines International (IRI), Inc. announced that its flagship data manipulation software, CoSort V9, (www.cosort.com) now processes large...

New Posts