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Portugal’s TV Cabo Operationalizes Customer Experience Improvement With ResponseTek

Vancouver, BC – March 28, 2007– ResponseTek Networks Corp. (http://www.responsetek.com), the global on-demand Customer Experience Management (CEM) software vendor, today announced that TV Cabo, the leading Portuguese triple play operator, has selected ResponseTek:CEM to improve their delivered customer experiences. TV Cabo, a subsidiary of PT...

ASC Realigns With a Renewed Focus on North America

Opens New Headquarters with New Management and Staff Hoesbach/Germany, March 27, 2007 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced a realignment and renewed focus on North America by opening a central headquarters in Mahwah,...

Five9 Introduces On-Demand Call Center Solutions for Small Businesses

PLEASANTON, Calif. (March 27, 2007) — Five9, Inc., the leader in on-demand call center solutions, today introduced two call center packages designed for small businesses. These packages are aimed at providing small businesses with an affordable way to significantly boost both their sales and...

Motorola Brings the Office to the Mobile Worker With Sleek Handheld Computer

Durable MC35 Enterprise Digital Assistant Combines Phone, Computer, GPS, Camera, and Bar Code Reader in One Compact Device ORLANDO, Fla. – CTIA WIRELESS 2007 – 27 March 2007 – The new enterprise mobility business from Motorola, Inc. (NYSE: MOT) today introduced the MC35 Enterprise Digital...

CMS Watch To Release New “Web Analytics Report”

Report will evaluate major web analytics vendors and identify best practices Silver Spring, MD, USA – CMS Watch, a vendor-neutral analyst firm that evaluates content technologies, will release a new Web Analytics Report next month. The forthcoming report will sort through the complexities of selecting...

Cognizant and Salesforce.com Ally

Salesforce.com has paired with Cognizant in a consulting and regional alliance that may enhance their ability to further penetrate into SMB and larger organizations. As part of the alliance, Cognizant will incorporate Salesforce.com's on-demand CRM apps and the Apex on-demand platform into its business...

Sage Helps Quest TruTec Close 20% More Sales Opportunities

Simplified sales, marketing and accounting functionality aids global organization's remote employees Scottsdale, Ariz. – March 26, 2007 – Sage Software announced today that Quest TruTec, a provider of advanced measurement, performance modeling and process solutions is using SageCRM.com and Sage MAS 200 ERP to increase...

Industry Expert To Present WOMMA Teleconference on Using Social Media To Drive Customer Engagement

FOR IMMEDIATE RELEASE Media Contact: Cindy Kazan 414.352.3535; [email protected] Industry Expert To Present Teleconference on Using Social Media To Drive Customer Engagement March 26, 2007. (Tewksbury, MA) --- Joe Lichtenberg of Eluma will present, "The Web 2.0 Customer Engagement Pyramid: A framework for evaluating social…

New Tool Screens, Forwards to Cell and Reads Aloud VIP Email–and Allows Receiver To...

SALT LAKE CITY (March 6, 2007) – Electronic Virtual Assistant (EVA), a provider of voice-based services, today announced that it is introducing the newest and most advanced technology in email service that will rival the most popular PDA's on the market. This state...

The Complex Sale Launches Follow-Up Sales Coaching to More Than 20 Clients Through Count5(r)...

The Complex Sale Uses Count5 to Provide Ongoing Training to Clients of its R.A.D.A.R.® Methodology Atlanta - March 24, 2007 - Global sales methodology and consulting firm, The Complex Sale, announced today that it has successfully launched information-rich, ongoing coaching to more than 20 clients...

EUnifyDB Announces Major Enhancements

Online Database with Best-In-Class Features for Business Applications Enhanced features include Dashboards, Webforms, Email Notifications, and Document Creation for Corporate Workflow and Processes March 21, 2007 Phoenix, AZ – eUnifyDB (www.eUnifyDB.net) announces feature enhancements that provide the most robust web database platform for building...

CDMS Research Study: U.K. Companies Flout Email Privacy Laws

One third of top UK companies are still breaking email privacy laws, says CDMS research The latest study published by data and marketing specialists CDMS has revealed that 31% of top UK companies are not complying with the EU Directive on Privacy and Electronic Communications,...

CRMGuru.com Launches CustomerQ(tm) Online Assessment of Customer Management Effectiveness

Partnership With QuestionPro Enables Immediate Feedback to Business Executives BURLINGAME, California, Mar. 22, 2007—Business leaders can now get immediate feedback on their organization's customer management effectiveness, thanks to the new CustomerQ™ online tool launched by CRMGuru.com, in partnership with QuestionPro. In just 15 minutes online,…

Gomez Launches Program To Certify Web Performance Analysis and Management Experts at Think Tank...

Registrations for the Gomez Global User Conference accelerate with major brands on-board to attend LEXINGTON, Mass., March 21, 2007 – Are you the savviest person in your company when it comes to managing the web experience? Can you isolate the impact of a tiny...

CallMiner Unveils CallMiner Eureka!

FOR IMMEDIATE RELEASE Contact: For CallMiner Jessica Mularczyk (617) 729-3190 [email protected] CallMiner Unveils CallMiner Eureka! Next-Generation Speech...

Gomez To Improve Web Experiences for Millions of Parents and Kids on Kaboose.com

LEXINGTON, Mass., March. 19, 2007 – Gomez, Inc. today announced that Kaboose Inc. (TSX: KAB), the largest independent family focused online media company in North America, will use Gomez web application experience management services to ensure superior online experiences for the millions of families...

Motorola Announces MC70 Enterprise Digital Assistant Support for CDMA-EVDO Networks

HOLTSVILLE, N.Y., March 19 -- The enterprise mobility business of Motorola, Inc. today announced the expansion of its popular line of MC70 Enterprise Digital Assistants (EDA) with support for CDMA-EVDO networks. The new MC70 with CDMA-EVDO compatibility complements the existing GSM/EDGE version -- expanding...

Talisma CIM Suite Is Certified for Salesforce.com’s AppExchange

Bellevue, WA - March 19, 2007 – Talisma Corporation (www.talisma.com), the market leader in Customer Interaction Management (CIM) solutions, today announced that Talisma Chat and Talisma Email are the latest CIM products to be certified on salesforce.com's AppExchange. Salesforce.com customers can use Talisma CIM...

Nextance Introduces All-New Solution To Manage Entire Customer Lifecycle

FOR IMMEDIATE RELEASE Nextance Introduces All-New Solution to Manage Entire Customer Lifecycle from Proposal to Revenue Proposal Management solution increases sales effectiveness and reduces corporate risk REDWOOD CITY, Calif. – March 19, 2007 – Nextance Inc., the top choice for enterprise-wide contract management (CM), today…

Stellar Call Centres Wins Outsourcing Deal With Acxiom

Stellar, a leading global business process outsourcing provider, today announced that Acxiom has appointed Stellar to provide outbound database verification services. Acxiom, a world leader in data management, chose Stellar for this work based on their expertise in call centre outsourcing, in addition to their...

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