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Nate Skinner

Nate Skinner is chief customer officer at Campaign Monitor, simple and elegant email marketing for business.

4 Lessons Every Business Can Learn from Apple’s Approach to Support

Nate Skinner - July 2, 2016

Apple has become one of the world’s most valuable companies for a few reasons: yes, it's a hardware innovator with a sticky product ecosystem,...

New Posts

Chatbots aren’t the answer to your customer service problems

Juan Jaysingh - April 23, 2024

How Much Time Does Your CX Team Spend Reading T&Cs On Each Customer Call?

Dianne McCoubrey - April 23, 2024

How to Measure and Improve Customer Experience Quality Using Six Sigma Methodology

Dhaval Sarvaiya - April 23, 2024

Navigating Data Obstacles to Shift From Gossip to Genuine Customer Trust

Kathryn Murphy - April 23, 2024

Bridging the Gap Between Marketing and Customer Experience

Annette Franz - April 23, 2024

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