*This article was originally published at http://journeys.getsynap.com/five-traits-of-successful-account-managers
Being an account manager requires the continual balancing of internal and external priorities related to sales, project management,...
*This article was originally published at http://journeys.getsynap.com/hiring-for-customer-success-fit-and-growth
In the first article of this series, we laid the foundation of organizational questions you should answer before...
If you missed or just plain forgot about our webinar last week with Scott McCallister, CX University’s leading consultant in CX Financial Accountability, no problem we have you covered. Just simply click here for to get access to our You Tube recording of this enlightening event on structuring the right tests to determine whether your CX initiatives have a positive effect on your organization’s financial results.
[Oct. 12, 19, 26; Webinar]
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