Mohammad Rizvi

What Changes are Warranted in CRM Systems for Compliance with California’s New Privacy Act?

The California Consumer Privacy Act of 2018 (AB 375)1 is expected to set a new standard for consumer rights regarding collection and usage of...

Salesforce Implementation: Advantages, Risk and Mitigation Measures

There are many Cloud CRM applications in the market today. These CRM applications in general boast about many common advantages over on-premise CRM applications...

Implications of Internet of Things (IoT) for CRM

British computer scientist Sir Tim Berners-Lee invented the Word-Wide-Web 28 years ago. First-ever world wide web went online in the year 1991. Today, internet...

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