Michael Ricciardelli
Mike is currently Manager of Client Operations with AGSalesworks and is responsible for client engagement with both start-ups and Fortune 500 companies.
Businesses consciously take great measures to create and sustain a positive online identity. They want to be found, and once they are, they want...
Having the know-how to find the right contact could be one of the most underrated functions of the prospecting process. This ability separates someone...
Technology companies create solutions that are complicated, have various levels of functionality as well as varying levels for usage. Whether verbally or through content...
Let's just get this out of the way first and foremost: You don't really need a college degree to get into sales. It...
I use Facebook. So do you. Your dog, or one of your friend's dogs, probably has its own account. I don't...
Most if not all inside sales reps have a CRM that they work within, but not many sales executives create and/or enforce any sort...
Have you heard the news lately? You know, the story about the parent filing a "bullying" complaint against a rival town because his...
Do you wish more of your qualified opportunities would move farther down the sales pipeline? I would assume the answer is yes. Part of...
How fast summer goes by. Now we're back to autumn-scented Yankee Candles and Halloween costumes. I wonder how many Miley Cyrus bear costumes...
Too many sales reps rely on their customers to coach them through the sales cycle. However, we need to learn to be the coach....
You get them in your inbox. I get them in my inbox. Sometimes our email has the intuition to deflect them to our spam...
Sales professionals obviously prefer face-to-face meetings with their prospects but sometimes, given their territories, that just can't happen on a regular basis. The...
Too often business development reps do themselves a disservice by masking their personalities, and consequently becoming someone who sounds boring or disinterested. And...
Few would argue that many accounts and prospects that need to be nurtured can often be overlooked. In the stream of advice and...
I'm a big fan of the blogs and articles that are published on Forbes.com and this morning our COO, Pete Gracey, coincidentally shared an...
Businesses consciously take great measures to create and sustain a positive online identity. They want to be found, and once they are, they...
The amount of data we are presented with on a daily basis can be overwhelming. We are inundated with endless streams of data, much...
The weeks of college spring break have come and gone and next up for these future college graduates will be getting a job and...
It is 9:27 AM EST and your phone rings. The number is private but you're in a good mood because your day isn't...
Back in October, I attended a friend's wedding and was on the outskirts of the dance floor sipping a drink deciding whether I felt...