Michael Ricciardelli
Michael Ricciardelli
Mike is currently Manager of Client Operations with AGSalesworks and is responsible for client engagement with both start-ups and Fortune 500 companies.
Be Conscious of Your Personal Online Presence in Inside Sales
Businesses consciously take great measures to create and sustain a positive online identity. They want to be found, and once they are, they want...
Cold Case: Finding the Right Contact in Inside Sales
Having the know-how to find the right contact could be one of the most underrated functions of the prospecting process. This ability separates someone...
How Can Videos Enhance Your Sales and Marketing Efforts?
Technology companies create solutions that are complicated, have various levels of functionality as well as varying levels for usage. Whether verbally or through content...
Top 7 Reasons Why Inside Sales Reps Fail
Let's just get this out of the way first and foremost: You don't really need a college degree to get into sales. It...
Inside Sales Reps: Why Everything IS in Your Control
I use Facebook. So do you. Your dog, or one of your friend's dogs, probably has its own account. I don't...
Inside Sales Tips: Archiving Valuable Data from Teleprospecting Conversations
Most if not all inside sales reps have a CRM that they work within, but not many sales executives create and/or enforce any sort...
Sales Professionals: Learn to Lose, Learn to Fail
Have you heard the news lately? You know, the story about the parent filing a "bullying" complaint against a rival town because his...
Increase Business by Avoiding Web Demos Early in the Sales Process
Do you wish more of your qualified opportunities would move farther down the sales pipeline? I would assume the answer is yes. Part of...
Be Consultative, Like This Sales Rep from a Heating Company
How fast summer goes by. Now we're back to autumn-scented Yankee Candles and Halloween costumes. I wonder how many Miley Cyrus bear costumes...
Coaching and Challenging Prospects Through the Sales Process
Too many sales reps rely on their customers to coach them through the sales cycle. However, we need to learn to be the coach....
Mass Email Campaigns Made Easy: Gaining Traction Through Simplicity
You get them in your inbox. I get them in my inbox. Sometimes our email has the intuition to deflect them to our spam...
The Epic Rise of Video in Sales
Sales professionals obviously prefer face-to-face meetings with their prospects but sometimes, given their territories, that just can't happen on a regular basis. The...
Inside Sales Teams: Don’t Let Your Reps Turn into Droids
Too often business development reps do themselves a disservice by masking their personalities, and consequently becoming someone who sounds boring or disinterested. And...
How to Ensure a Successful Inside Sales ‘Nurturing’ Campaign
Few would argue that many accounts and prospects that need to be nurtured can often be overlooked. In the stream of advice and...
Reinforcing The Use Of A “Message Map” for Insides Sales
I'm a big fan of the blogs and articles that are published on Forbes.com and this morning our COO, Pete Gracey, coincidentally shared an...
Should Your Inside Sales Reps Be More In Tune With Digital Media?
Businesses consciously take great measures to create and sustain a positive online identity. They want to be found, and once they are, they...
3 Tips for Building Meaningful Sales Prospecting Reports
The amount of data we are presented with on a daily basis can be overwhelming. We are inundated with endless streams of data, much...
Sales’ Open Season: Desirable Skills You Want In Your New Hires
The weeks of college spring break have come and gone and next up for these future college graduates will be getting a job and...
Does Your Teleprospecting Intro Suck?
It is 9:27 AM EST and your phone rings. The number is private but you're in a good mood because your day isn't...
It’s Not All About You: Using Reciprocation to Achieve Sales Goals
Back in October, I attended a friend's wedding and was on the outskirts of the dance floor sipping a drink deciding whether I felt...