Aditya Mishra

3 Tips to Help You Send More Effective Customer Service Emails

The basis of sending effective customer service mails is writing from the customer’s point of view. Don’t try to do right by yourself alone. At the end of the day, what is good for your business is what is good for the customer. Don’t start...

5 Genius Ways To Gather And Track Customer Satisfaction Data

The primary objective of any business is to create a long roster of happy and satisfied clients. For this, gathering and acting upon customer satisfaction data is fundamental in order to provide users with the products they need. Customer satisfaction data is an important...

6 Tips for Dealing With High-Maintenance Customers

Some customers are a joy to work with. Others, however, can be immensely frustrating, sometimes to the point where it's not worth maintaining a relationship. However, these high-maintenance customers don't have to be a waste of time, and a few techniques can make time...

High-Maintenance Customers: 5 Tips for Making Unpleasant Interactions Useful

As anyone who's worked with customers knows, interactions can vary from pleasant to nightmarish. Although rude customers can be unpleasant, some customers clearly fall into the "high maintenance" category, and it's sometimes impossible to provide a service they find satisfactory. However, interacting with these...

5 Ways To Keep Customers Coming Back

The secret recipe for the success of your business is keeping the customers satisfied. It is as simple as that. If the clients are satisfied with the product, they will keep coming back for more. If you are interested in growing your business fast...

All You Need To Know About Live Chat Integration with Email Marketing Tools

Recently when Google launched its new Pixel phone, it promised 24X7 live customer support via chat or phone – right from the device. According to an https://www.emarketer.com/Article/How-Helpful-Live-Chat/1007235 article, 62% of surveyed live chat users have “reported being more likely to purchase from the site...

Popular Sales Training Techniques Every Manager Should be aware of

Every sales manager has faced the seemingly inevitable task of having to part ways with a new hire. Most of the time this is for lack of performance, failure to launch or the inability to adapt. Whatever you call it, the real reason is...

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