Michael Kropidlowski

What Can Cloud Infrastructure Do for Higher Education, Part 1

Michael Kropidlowski | Feb 28, 2016 79 views

Three Customer Complaints Your Contact Center Must Be Able to Meet

Michael Kropidlowski | Jan 12, 2016 115 views

The Shifting Sands of Customer Service

Michael Kropidlowski | Sep 29, 2015 40 views

Best Practices to Stop Irritating Your Customers

Michael Kropidlowski | Aug 7, 2015 158 views

4 Ways to Win with a Multi-Channel Contact Center

Michael Kropidlowski | May 20, 2014 39 views

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