Michael Heflin

Lead-to-Cash Can Improve Sales Effectiveness and Efficiency

The mantra that the "customer is always" right is taking on new meaning in today's business world. In fact, customers are increasingly judging companies...

Adoption: The Overlooked Key to Deployment Success: Stakeholders

Every parent knows the grief. We find the coolest toy, make an extra trip to buy batteries, assemble it before the birthday party, quiver...

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