Melissa Thompson

7 Ways to Build Strong Client Relationships

Good customer service builds strong client relationships, if you know which way consumer trends are blowing this year. ...

Work with Your Website Builder to Provide Better Customer Service

Effective customer service is an integral part of your company and should not be seen as an offshoot or minor...

The 10 Golden Rules of Customer Service

Customers are the bread and butter of every company. Customer service must be a top priority. 78% of consumers have ended transactions before purchasing...

5 Tips to Increase Your Company’s ROI Through Customer Service

It’s foolish to take a customer for granted; today’s technology makes that foolishness even worse. It is now nearly suicidal for a business to...

How to Serve Your Mobile Device Customers in 2015

Mobile devices are the primary source of information for consumers researching purchases, with 42 percent of mobile users turning to their phones to help...

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