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Mark Nicholson

Mark Nicholson
Mark Nicholson is Marketing Director with Absolute Results automotive marketing , a premium solutions provider that helps dealers increase their sales significantly. In addition to sales training and events, Absolute Results also shares automotive customer experience insights.

How Customer Experience Can Drive A Referral Strategy

The customer experience can drive business success more than many presume. Over half of companies now consider customer service a differentiator, and the new...

How Customer Experience Can Drive More Sales

Many agree the customer experience is everything. When a product or service exceeds expectations, we often share a positive sentiment with others about the...

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