Manash Chaudhuri

What Is Blockchain and How It Can Revolutionize Businesses and CRM As We Perceived...

Since 2000, we all have seen a parade of technology emerging, which includes mobile technology, browser-based cloud computing, social media, workflow management, journey mapping,...

The Whole New World Of Voice Recognition Technology For CRM Platforms

We all spend a considerable amount of our time talking to our gadgets these days. Whether we are looking for weather updates from Siri...

Effortlessly Engage With Your Customers Using A Converged CRM

With the advancement of technology, your customers can now engage you through various mediums. Whether that be through email, social media or in person...

Why one Unified and Converged CRM is way better than multiple siloed software systems?

You have asked for a monthly report. After waiting for several hours what you get is a spreadsheet haphazardly stuffed with figures. Worse, the...

What are the key Marketing trends of 2016 and how many are you actually...

Marketing is complex, dynamic and volatile! It is constantly changing to technology and customer preferences. For any business to flourish requires a great deal...

CRM and Customer Engagement have become (nearly) inseparable. Do you know why??

Customer Relationship Management (CRM) plays an important role in the success of most organizations today. It helps in the entire process of finding, catching...

Are the old-school marketing strategies enough for our business or do we need the...

Running a business used to be simpler. Now it's ain't even close to that. WE are compelled to focus on customers - who are...

Can only large enterprises drive great Customer Experiences at every touch point or even...

Consumers have become comfortable in interacting with companies across a growing number of channels. But while this has become a blessing for the large...

Does Small Business need multiple cheaper solutions or a single integrated and complete solution?

"Price Addiction" – small business owners share this common attribute. In the constant tussle of competing with the larger enterprises at a restrained budget,...

CRM Predictions for 2016

CRM has grown exponentially. Those who have studied about CRM will strongly agree how this software that got initially conceptualized as a 'Basic Contact...

New Year’s Resolutions for Small Business

The curtains have fallen on 2015; and a new and bright 2016 has showed up its face But are you still stuck up in the...

Marketing Automation: Everything you need to know!

You have heard it getting mentioned multiple times in conferences and seminars. It's on the lips of every business expert. It's advocated by...

How Small Businesses can up their game in Customer Service?

The trend of dynamic customer expectations has made it very challenging for small businesses to sustain. To be more competitive and experience a steady...

How to build a High-Performing Sales Team?

Endless cups of coffee and multiple brainstorming sessions – but still not able to come up with ideas to improve your sales team performance? Do...

Why is CRM the ideal solution for every small business?

CRM is a great tool for customer management! However, unfortunately, many small businesses have still not started using it. Reason - A myth...

The road-map to buying a CRM

Even if you have just recently opened your startup venture, you must have heard the acronym CRM. These are software solutions designed to...

Customer Engagement: How can the small and medium-sized businesses get the best out of...

In today’s highly dynamic and interactive business environment, ‘’customer engagement” plays an instrumental role in co-creating a stellar customer experience. Business practitioners and experts...

What you need to do after implementing a cloud CRM solution?

Worldwide CRM market has grown by 13.3% in the last year, from $20.4B in 2013 to $23.2B in 2014. 47% of total CRM software...

4+1 Ways: How CRM usage boosts Business Sales

At every point, a savvy entrepreneur looks forward to augment its business sales. While the methods for doing this are galore – experts emphasize...

The Five Keys to Effective Sales Prospecting

Prospecting is the topmost priority of all sales leaders and agents. Whether it is new customer acquisition or existing account retention, in either case,...

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