Manash Chaudhuri
Manash Chaudhuri
Manash Chaudhuri is a co-founder of ConvergeHub, headquartered in Silicon Valley, California. Holding more than 19 years of experience in Operations, Sales and Project Management, his company's CRM product has been positioned as the #1 Easiest Converged CRM for SMB and has been successively nominated twice in CRM Idol competition.
The Art of the Cold Call: Mastering the Classic Sales Technique
In the age of social media marketing and targeted online ads, cold calling might seem like a relic of the past. However, this tried-and-true...
QuickBooks or a CRM? Why SMBs need to consider both
Integrating a customer relationship management (CRM) system with QuickBooks, an accounting solution, can greatly benefit small and medium-sized businesses (SMBs). The integration can provide...
Driving Excellent CX: The Inside-Out Approach
Top marketers understand the power of exceptional customer experience (CX). Progressive organizations prioritize a systematic approach, investing in core CX competencies that deliver sustainable...
How Subscription Model Impacts Customer Lifecycle Management in SaaS B2B Market?
The concept of subscription models are already quite popular in the SaaS B2B market. Thanks to the emergence of Cloud solutions that make software...
Unlocking the Power of the CRM Process: The 5 Steps to Success
Today, customer relationships are all about creating personalized experience, seamless interactions and building connections on an emotional plane. No wonder, why...
What Is Blockchain and How It Can Revolutionize Businesses and CRM As We Perceived Today
Since 2000, we all have seen a parade of technology emerging, which includes mobile technology, browser-based cloud computing, social media, workflow management, journey mapping,...
The Whole New World Of Voice Recognition Technology For CRM Platforms
We all spend a considerable amount of our time talking to our gadgets these days. Whether we are looking for weather updates from Siri...
Effortlessly Engage With Your Customers Using A Converged CRM
With the advancement of technology, your customers can now engage you through various mediums. Whether that be through email, social media or in person...
Why one Unified and Converged CRM is way better than multiple siloed software systems?
You have asked for a monthly report. After waiting for several hours what you get is a spreadsheet haphazardly stuffed with figures. Worse, the...
What are the key Marketing trends of 2016 and how many are you actually aware of?
Marketing is complex, dynamic and volatile! It is constantly changing to technology and customer preferences. For any business to flourish requires a great deal...
CRM and Customer Engagement have become (nearly) inseparable. Do you know why??
Customer Relationship Management (CRM) plays an important role in the success of most organizations today. It helps in the entire process of finding, catching...
Are the old-school marketing strategies enough for our business or do we need the new ones?
Running a business used to be simpler. Now it's ain't even close to that. WE are compelled to focus on customers - who are...
Can only large enterprises drive great Customer Experiences at every touch point or even small businesses can?
Consumers have become comfortable in interacting with companies across a growing number of channels. But while this has become a blessing for the large...
Does Small Business need multiple cheaper solutions or a single integrated and complete solution?
"Price Addiction" – small business owners share this common attribute. In the constant tussle of competing with the larger enterprises at a restrained budget,...
CRM Predictions for 2016
CRM has grown exponentially. Those who have studied about CRM will strongly agree how this software that got initially conceptualized as a 'Basic Contact...
New Year’s Resolutions for Small Business
The curtains have fallen on 2015; and a new and bright 2016 has showed up its face But are you still stuck up in the...
Marketing Automation: Everything you need to know!
You have heard it getting mentioned multiple times in conferences and seminars. It's on the lips of every business expert. It's advocated by...
How Small Businesses can up their game in Customer Service?
The trend of dynamic customer expectations has made it very challenging for small businesses to sustain. To be more competitive and experience a steady...
How to build a High-Performing Sales Team?
Endless cups of coffee and multiple brainstorming sessions – but still not able to come up with ideas to improve your sales team performance? Do...
Why is CRM the ideal solution for every small business?
CRM is a great tool for customer management! However, unfortunately, many small businesses have still not started using it. Reason - A myth...