Manash Chaudhuri
Manash Chaudhuri is a co-founder of ConvergeHub, headquartered in Silicon Valley, California. Holding more than 19 years of experience in Operations, Sales and Project Management, his company's CRM product has been positioned as the #1 Easiest Converged CRM for SMB and has been successively nominated twice in CRM Idol competition.
In the age of social media marketing and targeted online ads, cold calling might seem like a relic of the past. However, this tried-and-true...
Integrating a customer relationship management (CRM) system with QuickBooks, an accounting solution, can greatly benefit small and medium-sized businesses (SMBs). The integration can provide...
Top marketers understand the power of exceptional customer experience (CX). Progressive organizations prioritize a systematic approach, investing in core CX competencies that deliver sustainable...
The concept of subscription models are already quite popular in the SaaS B2B market. Thanks to the emergence of Cloud solutions that make software...
Today, customer relationships are all about creating personalized experience, seamless interactions and building connections on an emotional plane. No wonder, why...
Since 2000, we all have seen a parade of technology emerging, which includes mobile technology, browser-based cloud computing, social media, workflow management, journey mapping,...
We all spend a considerable amount of our time talking to our gadgets these days. Whether we are looking for weather updates from Siri...
With the advancement of technology, your customers can now engage you through various mediums. Whether that be through email, social media or in person...
You have asked for a monthly report. After waiting for several hours what you get is a spreadsheet haphazardly stuffed with figures. Worse, the...
Marketing is complex, dynamic and volatile! It is constantly changing to technology and customer preferences. For any business to flourish requires a great deal...
Customer Relationship Management (CRM) plays an important role in the success of most organizations today. It helps in the entire process of finding, catching...
Running a business used to be simpler. Now it's ain't even close to that. WE are compelled to focus on customers - who are...
Consumers have become comfortable in interacting with companies across a growing number of channels. But while this has become a blessing for the large...
"Price Addiction" – small business owners share this common attribute. In the constant tussle of competing with the larger enterprises at a restrained budget,...
CRM has grown exponentially. Those who have studied about CRM will strongly agree how this software that got initially conceptualized as a 'Basic Contact...
The curtains have fallen on 2015; and a new and bright 2016 has showed up its face But are you still stuck up in the...
You have heard it getting mentioned multiple times in conferences and seminars. It's on the lips of every business expert. It's advocated by...
The trend of dynamic customer expectations has made it very challenging for small businesses to sustain. To be more competitive and experience a steady...
Endless cups of coffee and multiple brainstorming sessions – but still not able to come up with ideas to improve your sales team performance? Do...
CRM is a great tool for customer management! However, unfortunately, many small businesses have still not started using it. Reason - A myth...