Lillian Connors

Growing Your Customer Base with Effective Visual Merchandising

The role of visual merchandising should be to surprise and inspire customers at the same time. Various display themes, groupings, and colour science are...

Customer Support Department: How to Set It up from Scratch

Building a customer service department is like building a treehouse. There are several ways to do it, but without some strategy and logical steps...

Call Center: How to Boost Its Performance for Increased Customer Satisfaction

Customer satisfaction is the ultimate goal of every company that offers some sort of service. It is an invaluable barometer of how a company’s...

Retail Store Layout: Proper Planning is the Key

Ask any experienced and successful business leader in the retail world and they will tell you that a big part of their success can...

Pop-Up Shop Revolution: Creating a Memorable Customer Experience

With so many ideas on how to make it in the world of business, people are always looking for new ways to make a...

How to Boost Customer Recognition with Effective Brand Presentation

Branding is an essential segment of every serious business, and its purpose is to communicate to customers what your products or services are all...

How to Appeal to Fashion-Conscious Customers in the Online Shopping Era

The introduction of online shopping has revolutionized the way we purchase. With a seismic shift from the physical world of boutiques and shelves to...

Improving Customer Service in Supply Chain Logistics

People behind supply chain logistics systems are constantly looking for new ways to reduce costs and make their operations more productive. In the rapidly...

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