Lillian Connors

Wearable Technology Fashion: Meeting Customer Expectations

We live in a modern world surrounded by all kinds of technologies, fashion accessories and garments, so these industries are something that we can’t imagine our lives without and we don’t need to. A deluge of wearable devices is arriving, and we all have...

Call Center Makeover for Improved Customer Experience

Some businesses go years before they make changes to their premises and processes, while others change their strategy to reflect current trends. Regardless of the change, even small improvements can make a dramatic impact. Some call centers operate the same way, offering the same...

Customer Waiting Room: How to Make It Fun and Relaxing

Most people hate the thought of spending hours in a waiting room and when it does happen, what sticks is the memory of uncomfortable chairs, stuffy and noisy environment and an endless waiting line. However, waiting rooms can offer a pleasant ambience and evoke positive...

Customer-Friendly Office Space: The Essentials

When talking about designing an office space, people tend to focus on boosting productivity and motivation of the workers. However, it’s not often that you hear about the importance of a good office design and the effect it can have on your customers. Simply put,...

Creating a Store Atmosphere that Your Customers Will Enjoy

Going about their busy lives at work and home, people are eager to embrace every convenient solution. In some cases, convenience means buying something and having it delivered to your doorstep with just a few clicks, however, a significant portion of people still get...

Growing Your Customer Base with Effective Visual Merchandising

The role of visual merchandising should be to surprise and inspire customers at the same time. Various display themes, groupings, and colour science are well-knownbasics related to visualmerchandising, however, in order for it to be truly successful, it needs to raise the shopping experience...

Customer Support Department: How to Set It up from Scratch

Building a customer service department is like building a treehouse. There are several ways to do it, but without some strategy and logical steps that should follow one another, the whole affair can comeapart at the worst possible time. If you're looking to provide...

Call Center: How to Boost Its Performance for Increased Customer Satisfaction

Customer satisfaction is the ultimate goal of every company that offers some sort of service. It is an invaluable barometer of how a company’s immediate future will look, so boosting the performance in this field is always a good time and resource investment. Of course,...

Retail Store Layout: Proper Planning is the Key

Ask any experienced and successful business leader in the retail world and they will tell you that a big part of their success can be attributed to customer psychology, and how they manipulate it on a daily basis using their store’s layout. There is...

Pop-Up Shop Revolution: Creating a Memorable Customer Experience

With so many ideas on how to make it in the world of business, people are always looking for new ways to make a name for themselves and turn all their dreams into reality. Pop-up shops are one of these ideas, and they’re much...

How to Boost Customer Recognition with Effective Brand Presentation

Branding is an essential segment of every serious business, and its purpose is to communicate to customers what your products or services are all about. It’s important for your brand to be on people’s minds and influence their buying decisions. You are about to...

How to Appeal to Fashion-Conscious Customers in the Online Shopping Era

The introduction of online shopping has revolutionized the way we purchase. With a seismic shift from the physical world of boutiques and shelves to the virtual realm of online stores, the traditional business rulebook has gone out the window, with numerous decades-old guiding principles...

Improving Customer Service in Supply Chain Logistics

People behind supply chain logistics systems are constantly looking for new ways to reduce costs and make their operations more productive. In the rapidly changing economic climate we have today, such initiatives are becoming essential for staying on top of the competition. While there...

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