Larry Mosiman | CustomerThink

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Larry Mosiman

SAS

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Using Customer-Driven Marketing to Act Like the Corner Store

Larry Mosiman - August 18, 2010

I like shopping at my local grocery store. The employees recognize me and we shoot the breeze while they ring up my purchases. It...

CPR for Healthcare: CRM Can Aid Pharma Marketing and Disease Management

Larry Mosiman - October 15, 2009

With healthcare reform at the forefront right now and healthcare costs on the rise, it is a necessity that the healthcare industry uses every...

New Posts

Get Off the Functional Performance Hamster Wheel. Take the Plunge into Emotional CX

Howard Lax - April 17, 2024

Three Tips for Better Support

Cassius Rhue - April 17, 2024

Brand Management: What’s Customer Experience Got to Do with It?

Beth Karawan - April 17, 2024

New to Sales? Here’s What You Must Keep in Mind

Manash Chaudhuri - April 17, 2024

[Book Review] Jonah Berger Unveils the Hidden Power of Words

David Dodd - April 17, 2024

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