Kristin Zhivago

RU a Protector or Predator? Your customers know for sure

Before you read this, check out this heart-warming video, which shows an amazing French horse trainer, Francois Pignon. Listen as he explains to Martin Clunes that horses are constantly "scanning" human beings to see if those human beings are predators or protectors.    Our customers do...

What does your “social footprint” say about you?

Before someone decides to hire you or buy something from you, one of the criteria they use to evaluate you is your social footprint. They consider three things: Volume, quality, and credibility. Volume: How many followers you have How many social channels you participate in…

Are your customers using social media to warn others to stay away?

I needed new software for my smartphone, so I could conduct customer interviews and record them when I'm not sitting at my computer and using my Skype recording setup. I had several non-negotiable requirements. No distracting beeps while recording (I do always tell customers...

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