Kristina Wiliams
Kristina Wiliams
Kristina Wiliams is working with a major call centers outsourcing company. Since her association with the industry is more than five years old, she has worked in different areas. Her expertise, experience and knowledge have helped him reach a managerial position. She generally writes useful articles to express her opinion on various issues related to customer service.
How Business Process Outsourcing and Data Analytics can give Retail Businesses an Edge?
The times have been uncertain for the retail industry. Though people are always in a mood to purchase commodities, but their enthusiasm has been...
How Analytics of Retail Call Center can Eradicate Empty Shopping Carts?
There has been an exponential growth in the retail industry which has made it an ideal niche for upcoming businessmen. As new businesses are...
How is It Going To Be If You Outsource?
Why is outsourcing incumbent to industries? Well, all of agree that efficient service lays the ground for retention of customers. Moreover, the availability of numerous...
Why Businesses Can’t Do Without Contact Centers
Call centers perfectly fit into your business needs: Well, anyone associated with the business world can sense that the environment continues to become more hectic...