Karine Del Moro
Karine Del Moro is Vice President at Confirmit and has 20 years' experience designing and managing marketing programs, including customer retention and business development. Karine was instrumental in the development of Confirmit Voices, a customer engagement model which provides an end-to-end approach to the Voice of the Customer. A Certified Net Promoter Associate and Certified Customer Experience Professional (CCXP), Karine has considerable knowledge on best practices in customer experience management. She is a recognized speaker and thought leader in the Voice of the Customer industry.